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Complete Work Order:

Date Technician Worked Billed Completed Total Worked Total Billed Total Completed

Communication History About:
  

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about

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*Last Name: First Name:
Street Address: Email Address:
City: Primary Phone:
State - Zip: Secondary Phone:
Personal Business - Fleet
Vehicle of
Vehicle Description *Indicates a required field
* Identify your vehicle
VIN: Where do I find my VIN?
Getting Vehicle Type and Image...
Your Vehicle Identification Number (VIN) allows AutoVitals to fully customize your Personalized Service Schedule.
Please select the right vehicle type:
Note: AutoVitals needs your VIN in order to provide a fully customized service schedule. Without a VIN, only generic savings and service intervals can be provided.
License plate:
* Current Odometer: miles
* Annual mileage: miles
Last Service
* Date: Odometer:
Estimated mileage on this date based on your current odometer reading and annual mileage indicated above.
 

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Customer
Repair Order#
Date Vehicle (Lic. )
Default Technician VIN
Invoice Odometer  
Customer Goto Vehicle Service Center
Name
Address
Phone
Email
   
Vehicle Edit Vehicle Profile
YMM
License
VIN
Engine
Transmission
Drive type
Trim
Body style
Manufactured in
Production Seq. Number
Fuel tank capacity
Anti-brake system
Steering type
Est. current odometer
Annual mileage
Service interval

Customer
Repair Order# Status: 
Date Vehicle (Lic. )
Default Technician VIN
Invoice Odometer  
Inspection Reports
Images
Inspection Reports:
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Auth. Actual Score Tech. Job
 
Job has been completed
Edit note
Tech Notes For Shop Eyes Only:
Tech Notes For Customer:
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Job has been completed
Edit note
Tech Notes For Shop Eyes Only:
Tech Notes For Customer:
Download QuickTime Player from here and close
browser before install and restart browser again.
Voice recording not playing?
Service Dates:
This is the vehicle's first visit to your shop.
OEM Service Recommendations:

Condition Action Images / Audio
Edit Result
Tech Notes For Shop Eyes Only:
Tech Notes For Customer:
Video
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browser before install and restart browser again.
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Conflicting inspection resutls have been submitted, please select which revision is current:

Topic
Status Conditions Actions Images / Audio Status Conditions Actions Images / Audio
Tech Notes For Shop Eyes Only:
Tech Notes For Customer:
Video
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browser before install and restart browser again.
Voice recording not playing?
Tech Notes For Shop Eyes Only:
Tech Notes For Customer:
Video
Download QuickTime Player from here and close
browser before install and restart browser again.
Voice recording not playing?

Select all (info)

RTDBE Settings:
Closeout No Show
Recommendations for next visit Scheduling Integration
Job Educator Estimates
Time Stamp Estimate# RO# Message
No matching records

Select the inspections that need to be done for the vehicle and assign a technician:
Inspections:
Default Technician:

Select the inspection that you want to re-assign for the vehicle

Please verify jobs on the worksheet for . (Check / uncheck authorization checkbox if necessary)
Default technician
The checked jobs will be sent to techs as approved work.
Please, confirm all checked jobs are approved or uncheck the unapproved ones.
Authorized Technician Job
Job has been declined

Test2
Status:
Select Condition
Select Action

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Work on job has been

Customer
Repair Order# Status: 
Date Vehicle (Lic. )
Default Technician VIN
Invoice Odometer  
Configure the communication with
Currently
configured:
Email Text Message Push Notification Service History Access

Current account email address:
Vehicle Email:
Update email address
The email address above will be used for this vehicle. Check the checkbox below to make it the account email address.
Update account email address
Disable all email communication
Enable email communication

Please provide a text-message capable cell phone number and the phone carrier.
Phone number: or select from
Phone carrier:
Select the text messages the customer wants to receive (uncheck to unsubscribe)
Automatically sent messages, e.g. appointment confirmation or reminder
Allow the shop to contact the customer, e.g. to authorize estimates or send pickup notifications

Your current AutoVitals package does not support text messaging to customers.
Please contact us about an upgrade.
Thank you for your interest! Autovitals will contact you soon!

The customer installed MyCarVitals on devices.
The customer did not yet install MyCarVitals.
MyCarVitals welcome code:

Push Notification requires that the MyCarVitals mobile application is enabled for the shop.
Please contact us about details.
Your current AutoVitals package does not support Push Notification.
Please contact us about an upgrade.
Thank you for your interest! Autovitals will contact you soon!

Deactivate customer's account
Activate customer's account
Finalize account activation

Account activation requires that the customer has an email address. Please goto the "Email" tab first and configure an email address.
Your current AutoVitals package does not support activation of customer accounts.
Please contact us about an upgrade.
Thank you for your interest! Autovitals will contact you soon!
Canned Messages Send as
The following message will be sent out to the customer. Please modify it if needed.
From:
To:
Subject:  
Build your own template by typing your message and save as a template. Use [FN SA], [LN SA] for first and last name of the assigned service advisor and [FN M] and [LN M] for the motorist. If you want to add the vehicle type, use [YMM] and with [RO] you can indicate the Repair Order Number. Keep in mind that text messages are 140 characters only. Although it will still work, your message will be broken up into multiple text messages.

Attachements won't be included in text messages
Attach document in pdf or image (png, jpg only)

Job
 
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Select the inspection results you want to attach to the email:




Condition Action Images / Audio
Tech Notes For Shop Eyes Only:
Tech Notes For Customer:
Video
Download QuickTime Player from here and close
browser before install and restart browser again.
Voice recording not playing?


There are no selected OEM Service Recommendations
There are no selected OEM Service Recommendations
Read more
There are no selected NHTSA recalls or TSBs
There are no selected NHTSA recalls or TSBs

Conflicting inspection resutls have been submitted, please select which revision is current:

Topic
Status Conditions Actions Images / Audio Status Conditions Actions Images / Audio
Tech Notes For Shop Eyes Only:
Tech Notes For Customer:
Video
Download QuickTime Player from here and close
browser before install and restart browser again.
Voice recording not playing?
Tech Notes For Shop Eyes Only:
Tech Notes For Customer:
Video
Download QuickTime Player from here and close
browser before install and restart browser again.
Voice recording not playing?
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Text message communication with :
Shop Message:
Customer Response(s):
  
  
View/enter notes about the interaction with :
Show all notes for this customer
  
  
  
Time for pickup
Today Next business day
Time:
Current point balance points =
points () selected for the next visit.
requests to redeem
will earn points for
or Adjust loyalty points Not enrolled in Loyalty Program
Date Activity Points Point Balance Notes
No points collected so far.
has currently points.
Please select whether you want to enter the number of loyalty points or the corresponding $$ value to be ADDed to the current balance or to become the total balance (SET).
I'd like to enter Points points selected
or Points Dollar amount $ selected
or Invoice Dollar amount $ selected
I'd like to ADD this value
SET the point balance to this value
Note:
Time Stamp Email Message Type Attached Documents

How did the customer hear about the shop?

Select the vehicle type of the vehicle :
Name  

Select the action for the appointment on
for :
Close Out
The vehicle's appointment will be closed out in AutoVitals and removed.
Cancel
The vehicle's appointment will be voided in AutoVitals and removed.
Set to No Show
The vehicle's appointment will be voided in AutoVitals and moved to the NO SHOW list to be able to reschedule the appointment.
Reschedule for another date
The vehicle's appointment will be moved in AutoVitals to different day.
Selected date:
Time:   Duration:

Please verify jobs on the worksheet for . (Check / uncheck authorization checkbox if necessary)
Default technician Select new tech assignments or
The checked jobs will be sent to techs as approved work.
Please, confirm all checked jobs are approved or uncheck the unapproved ones.
Authorized Technician Job
Job has been declined
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Please verify jobs on the worksheet for . (Check / uncheck authorization checkbox if necessary)
Default technician
The checked jobs will be sent to techs as approved work.
Please, confirm all checked jobs are approved or uncheck the unapproved ones.
Authorized Technician Job
Job has been declined
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Pickup Details -
Remind me in days to call back the customer
Allow max. between visits
Based on your edits
Current Odometer: ()
at of:
using a service interval of: vehicle specific
the next calculated maintenance visit will be
due on
scheduled for
Time:

Date has been invalid or unavailable. Please try again.

No email address available. Please ask for it or run a call campaign when the next visit is due.
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View/enter notes about the interaction with
Show only notes for Show all notes for this customer
  
[7/23/2015, 7:55 AM]   

Service Recommendations
Next visit on
at
Use ideal
or severe maintenance schedule
There is no maintenance schedule available for this vehicle type.
Sorry, the VIN could not be decoded.
Please verify the VIN.
Sorry, there is no data available for this vehicle type.

*This is the same password for web portal and tablet
login

There are potential duplicates for the following vehicles.

If they are DUPLICATES, please press OK.

If they are not duplicates, please UN-CHECK the different one and press OK.

There are no potential duplicates.

Please provide a brief description of the problem that you encountered . (* is required information)
*Your Name:
*Your Email:
*Priority:

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Email:

Store the current TVP configuration under a new name, or select an existing configuration to update.
Delete

Your text message response to :

Please enter the $$ value of the loyalty points that you want to add or set:
$
Please enter the number of loyalty points that you want to add or set:
points
Please enter the invoice $$ value that you want to add or set:
$

Search for a particular vehicle by...
RO # Last name License
Searching...
YMM License Last Name First Name Company Est# RO# WorkflowStep Technicians Promised Date Last Visit Next Visit Due
No matching vehicles found
RTDBE Settings:
Closeout No Show
Recommendations for next visit Scheduling Integration
Job Educator Estimates
Time Stamp Vehicle Estimate# RO# Message
No matching records

The following email will be sent out to the customer. Please modify it if needed:
From:
To:
Subject: